Frequently Asked Questions

Technical and operational details for the Aserta Shopify application.

What exactly does Aserta do?

Aserta acts as your automated regulatory engine. It securely connects to your Shopify store and allows you to scan your product descriptions against official regulatory databases. It automatically detects and formats (emboldens or shows warnings) the regulated food allergens or restricted cosmetic ingredients, saving you hours of manual data entry while helping you avoid trading standards fines.

Which regulatory frameworks do you support?

We currently offer specific modules for the most heavily regulated markets:

UK Food Labeling: Natasha's Law & the 14 Major Allergens
EU Food: Regulation 1169/2011
US Food: FDA Big 9 Allergens
California: Proposition 65 Warning Regulations
AU/NZ: Australia & New Zealand Beauty/Cosmetic Standards

How much does Aserta cost?

We offer a modular pricing structure based on your market requirements:

Standard Modules: (UK Food, EU Food, US FDA, AU/NZ Beauty). Your first standard regulatory module is $26.00 per month. Additional standard modules are exactly half price at $13.00 per month.
Premium Protection: California Prop 65 is $49.00 per month as a standalone service, or just $25.00 per month when added to any standard subscription.

Will Aserta slow down my storefront or break my theme?

Not at all. Aserta operates entirely in the background of your Shopify Admin panel. It updates standard product descriptions and utilises Shopify's native Metafields to store audit data. Because we don't inject heavy JavaScript into your storefront, your site speed and theme design remain 100% unaffected.

What happens if I make a mistake or want to undo an audit?

You are always in control. We include a built-in "Sweep" feature on your dashboard. Clicking Sweep will neatly undo the Aserta Audit results, removing the automated bolding and clearing the compliance tags, returning your product description to its previous state.

Can I print physical warning labels?

Yes. Aserta includes a built-in label generator that creates print-ready compliance labels straight from your audited product data. This feature is provided completely free of charge with your subscription.

How do I cancel my subscription?

Should you wish to, you can cancel at any time directly from your Shopify Admin dashboard under your App Subscriptions settings. Once cancelled, Aserta will cease future renewals immediately.

Frequently Asked Questions

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